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AI Speech Modelling

AI Agent Support

Frontline Operations

Master local pronunciation and cultural fluency

tailored to the city you live in and the place you work.

Learn More

Give your AI agents the ability to understand low-intelligibility customers —
across accents, conditions, and real-world speech.

Change Maker Award

Awards, learning English

Innovation Award

Awards, learning English

Award

Winner

Awards, learning English

Tomorrow Maker Award

Awards, learning English
Information in IPA

Automated Speech Analysis (ASA) technologies — a component of inteligbl’s innovation — have received global recognition across AI, education, and health sectors.

Inclusive Speech
Model Tuned.

Where your AI meets clarity and culture.

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PRO X

At inteligbl, we build a speech-intelligibility add-on that helps AI agents understand customers who are hardest to understand — fixing failure cases your core model can’t solve.

Reducing misheard calls. Raising first-pass resolution.

Experience

the difference

A central dashboard shows where your AI agents struggle most, which speech types cause failures, and how comprehension improves over time. API-ready and simple to integrate into any support stack.

Unified Monitoring Dashboard.

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Customisable add-on models designed for callers with reduced clarity due to accent, disability, speed, fatigue, or environmental noise — helping AI agents hear what they normally miss.

Low-Intelligibility Speech Models.

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We train your AI to understand not just the words, but the natural variation in how customers actually speak — disfluencies, mumbling, mispronunciations, local phrasing, and low-clarity segments.

Real-World Speech Nuance.

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Our speech layer adapts to domain-specific vocabulary, accents, and caller patterns — improving AI comprehension in the conversations where misunderstandings cause the biggest friction.

Tuned to your industry and call scenarios.

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Measure of success

A central dashboard reveals where your AI agents struggle — which caller speech types fail, how often misunderstandings occur, and how comprehension improves as Inteligbl trains your system. API-ready and simple to deploy into any support stack.

We’ll work with you to define KPIs tied directly to AI-agent comprehension and operational performance. Examples include:

  • Reduction in AI mis-understanding rates for low-intelligibility callers

  • Improved first-pass comprehension in difficult calls (disfluency, mumbling, heavy accents, fatigue)

  • Lower agent fallback rates (fewer escalations to humans)

  • Improved resolution speed in calls previously flagged as “unclear”

  • Reduction in repeat-call volume caused by misheard instructions

  • Improved NPS/CSAT for callers with speech challenges

  • Higher model stability across previously fragile caller segments

Let's Talk

Whether you're scaling globally or strengthening local communication, inteligbl helps your team sound as sharp as they think. Book a time with us directly to attain a quote. 

Contact us directly on info@inteligbl.com

What to expect

Who use our service

  • Customer support platforms that rely on AI agents

  • Contact centres handling diverse or hard-to-understand callers

  • Government and healthcare services serving vulnerable populations

  • Organisations needing reliable comprehension across accents, disabilities, and speech differences

© 2025 Inteligbl.

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